Payment Guide

There are two payment methods supported now.

1.PayPal (Via PayPal / Visa / Master / Credit Card / Debit Card, etc.) 
On our site, place an order. Then pay for it by PayPal. Actually paying by PayPal means paying by bank card (Visa / Master / Credit Card / Debit Card, etc.), even if you don't have a PayPal account.

2. Credit card

What currency is the price in?

 US dollar, Euro and British pound as our currency

What payment methods are accepted?

We accept PayPal and Credit Card as our payment method and US dollar, Euro and British pound as our currency. We are working towards accepting more payment methods and currencies in future to make your shipping more convenient.

Paypal ------ (< 1000USD)

top-sextoys.com Paypal account:
Note: If the single amount over 1000USD, we have the right to inspect and hold this amount for 3-5 days paypal investigation. We will process the order after
the safty investigation.

Why the amount you received is less than what I paid in Bank?

Besides transaction fee in the bank you make transfer, also, there may be some third party Bank charging you in the process. That's because,
if the bank in which you make payment has no business relationship with our bank, then payment may be sent to a third party bank first, and
then send to our bank. If that happens, the third party will charge the transaction fee from the payment, so the payment time will be longer and
the amount we receive will be less than the amount you pay.

Does top-sextoys charge any fees for credit card payments?

top-sextoys does not charge fees of any kind, but some credit card companies will charge a currency conversion fee. Please consult your credit card provider for
more information.

How to find Expiration Date and Card Verification Code?

For your safety and security, you will be required to input your card’s verification code and Expiration Date while checkout with your credit card.
If you are using Visa or MasterCard, Diners, Discover, your verification code is the last 3- digits of the number that appears on the back of your card in the
signature bar.
If you are using American Express, your verification code is a 4-digit number printed on the front of your card. It appears after and to the right of your card
number.
The Expiration Date lists in the front of the card.

When payment page displays an error, what should I do?

If the payment page displays an error, please kindly try to reorder. And if the same thing happens, then please click Contact Salers for help.

Why was my credit card/PayPal payment declined?

If you receive a notification that your payment was declined when you place an order, please contact PayPal or your card-issuing bank to resolve the issue.
You can also click Contact Salers for help.